Service Advisor
Warsaw, IN Warsaw, IN $40,000 - $60,000 a year $40,000 - $60,000 a year As a Service Advisor, you will own our customer's experience in the service lane.
You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service.
From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.
We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Truly Exceptional Customer Service from Every Angle.
Here at Glenbrook, everything we do revolves around you.
Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Oversee flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance.
Clean driving record Willing to submit to a pre-employment background check & drug screen.
Estimated Salary: $20 to $28 per hour based on qualifications.
You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service.
From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.
We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Truly Exceptional Customer Service from Every Angle.
Here at Glenbrook, everything we do revolves around you.
Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Oversee flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance.
Clean driving record Willing to submit to a pre-employment background check & drug screen.
Estimated Salary: $20 to $28 per hour based on qualifications.
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