Hotel Guest Services Front Desk
Warsaw, IN Warsaw, IN Part-time Part-time From $13 an hour From $13 an hour 22 hours ago 22 hours ago 22 hours ago At WNW Hospitality, we let our associates take control of their own success because we believe that an empowered team is a happy team.
And happy teams make for happy guests.
Whether it's the corporate traveler in town on weekly business or the young family on vacation, our guests keep coming back to our hotels because they know they'll get a clean room and friendly service.
WNW Hospitality offers competitive wages, safe work environments, and a company culture that respects every hard-working associate that makes our hotels great.
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like Jonas Chorum or Auto Clerk Cloud Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus Job Type:
Part-time Pay:
From $13.
00 per hour
Benefits:
Employee discount Paid time off Schedule:
8 hour shift Day shift Evening shift Night shift Overnight shift Weekends as needed Supplemental pay types:
Tips COVID-19 considerations:
Brand Standards Ability to commute/relocate:
Warsaw, IN 46580:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required) Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
And happy teams make for happy guests.
Whether it's the corporate traveler in town on weekly business or the young family on vacation, our guests keep coming back to our hotels because they know they'll get a clean room and friendly service.
WNW Hospitality offers competitive wages, safe work environments, and a company culture that respects every hard-working associate that makes our hotels great.
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like Jonas Chorum or Auto Clerk Cloud Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus Job Type:
Part-time Pay:
From $13.
00 per hour
Benefits:
Employee discount Paid time off Schedule:
8 hour shift Day shift Evening shift Night shift Overnight shift Weekends as needed Supplemental pay types:
Tips COVID-19 considerations:
Brand Standards Ability to commute/relocate:
Warsaw, IN 46580:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required) Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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