Customer Service Representative/Dispatcher
Kosciusko REMC Kosciusko REMC Warsaw, IN Warsaw, IN Full-time Full-time $20.
60 - $27.
29 an hour $20.
60 - $27.
29 an hour 17 hours ago 17 hours ago 17 hours ago About Kosciusko Connect LLC is a growing broadband service provider and a subsidiary of Kosciusko REMC.
We are building a state-of-the-art fiber network to bring high-speed internet to rural Kosciusko County.
We offer residential and business internet, VoIP, Ethernet, and dedicated services.
Our customers enjoy best-in-class hardware and mobile applications to help manage their own networks.
We started connecting internet customers in December 2021 and currently have over 6,800 new fiber customers! Job Summary We are excited to hire a Customer Service Representative-Dispatcher for our Kosciusko Connect team! Are you passionate about providing exceptional telephone customer service and have the ability to exhibit patience? Excellent communication skills are a must.
Do you enjoy working in a fast-paced challenging environment and have the ability to multi-task? We need someone with excellent data entry skills and a high level of accuracy.
Hourly Pay Range:
$20.
60 - $27.
29 Education High school graduate or equivalent required.
Three years of experience in an office environment is preferred.
Job Description Core Responsibilities, Knowledge, and Skills Exceptional telephone customer service and personal communications skills are a must.
Bilingual skills would be helpful.
Must be able to communicate in a positive manner with internal and external contacts.
Ability to remain calm under stress, exhibit patience, and have conflict resolution skills are key.
You must possess an understanding of computers, general office and clerical work.
Intermediate proficiently with Microsoft Outlook, Word, and Excel is required.
Adequate data entry skills with a high level of accuracy are needed.
You must be able to learn current and new procedures.
Ability to adapt to a fast-paced changing and challenging environment with the ability to multi-task while managing competing priorities is key.
Experience dispatching and working with technicians or service/construction crews is a plus.
Requirements You must be able to pass a pre-employment drug test, background check, have a valid driver's license, and reside within a 45-minute commute to the Kosciusko REMC/Connect headquarters in Warsaw, Indiana.
Our hours are 7:
30 a.
m.
- 4 p.
m.
with a half-hour lunch.
Culture And Benefits Our employees are our most valuable asset, so we offer excellent benefits.
We provide training and professional development to help you further your career goals.
Kosciusko Connect LLC is a subsidiary of Kosciusko REMC, and both are headquartered in Warsaw, Indiana.
Kosciusko REMC was incorporated in 1936 and is a not-for-profit electric distribution cooperative with over 18,000 northern Indiana families, businesses, schools, and farms.
Kosciusko REMC consistently provides members with one of the lowest residential rates in Indiana, has invested in technologies that maintain a steady and safe source of power, and has been committed to helping our communities grow and prosper.
Job Type:
Full-time Pay:
$20.
60 - $27.
29 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance Schedule:
Monday to Friday Overtime Ability to commute/relocate:
Warsaw, IN 46582:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Do you have at least three years of experience in an office environment? How many years of customer service experience do you have? Do you have any experience communicating with technicians or service/construction crews? Do you have adequate data entry skills with a high level of accuracy? Work Location:
In person Core Responsibilities, Knowledge, and Skills.
Estimated Salary: $20 to $28 per hour based on qualifications.
60 - $27.
29 an hour $20.
60 - $27.
29 an hour 17 hours ago 17 hours ago 17 hours ago About Kosciusko Connect LLC is a growing broadband service provider and a subsidiary of Kosciusko REMC.
We are building a state-of-the-art fiber network to bring high-speed internet to rural Kosciusko County.
We offer residential and business internet, VoIP, Ethernet, and dedicated services.
Our customers enjoy best-in-class hardware and mobile applications to help manage their own networks.
We started connecting internet customers in December 2021 and currently have over 6,800 new fiber customers! Job Summary We are excited to hire a Customer Service Representative-Dispatcher for our Kosciusko Connect team! Are you passionate about providing exceptional telephone customer service and have the ability to exhibit patience? Excellent communication skills are a must.
Do you enjoy working in a fast-paced challenging environment and have the ability to multi-task? We need someone with excellent data entry skills and a high level of accuracy.
Hourly Pay Range:
$20.
60 - $27.
29 Education High school graduate or equivalent required.
Three years of experience in an office environment is preferred.
Job Description Core Responsibilities, Knowledge, and Skills Exceptional telephone customer service and personal communications skills are a must.
Bilingual skills would be helpful.
Must be able to communicate in a positive manner with internal and external contacts.
Ability to remain calm under stress, exhibit patience, and have conflict resolution skills are key.
You must possess an understanding of computers, general office and clerical work.
Intermediate proficiently with Microsoft Outlook, Word, and Excel is required.
Adequate data entry skills with a high level of accuracy are needed.
You must be able to learn current and new procedures.
Ability to adapt to a fast-paced changing and challenging environment with the ability to multi-task while managing competing priorities is key.
Experience dispatching and working with technicians or service/construction crews is a plus.
Requirements You must be able to pass a pre-employment drug test, background check, have a valid driver's license, and reside within a 45-minute commute to the Kosciusko REMC/Connect headquarters in Warsaw, Indiana.
Our hours are 7:
30 a.
m.
- 4 p.
m.
with a half-hour lunch.
Culture And Benefits Our employees are our most valuable asset, so we offer excellent benefits.
We provide training and professional development to help you further your career goals.
Kosciusko Connect LLC is a subsidiary of Kosciusko REMC, and both are headquartered in Warsaw, Indiana.
Kosciusko REMC was incorporated in 1936 and is a not-for-profit electric distribution cooperative with over 18,000 northern Indiana families, businesses, schools, and farms.
Kosciusko REMC consistently provides members with one of the lowest residential rates in Indiana, has invested in technologies that maintain a steady and safe source of power, and has been committed to helping our communities grow and prosper.
Job Type:
Full-time Pay:
$20.
60 - $27.
29 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance Schedule:
Monday to Friday Overtime Ability to commute/relocate:
Warsaw, IN 46582:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Do you have at least three years of experience in an office environment? How many years of customer service experience do you have? Do you have any experience communicating with technicians or service/construction crews? Do you have adequate data entry skills with a high level of accuracy? Work Location:
In person Core Responsibilities, Knowledge, and Skills.
Estimated Salary: $20 to $28 per hour based on qualifications.
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